Privacy Policy

Craft Punk LLC

Effective Date: September 24, 2026

1. Introduction

Craft Punk LLC ("Craft Punk," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, purchase a subscription, or use our online applications and services.

By using Craft Punk's website or services, you acknowledge the practices described in this Privacy Policy.

Website: https://craftpunk.xyz

Contact: will@craftpunk.xyz

Business Location: Frederick, Maryland, United States

2. Information We Collect

We may collect the following categories of information:

Account Information

When you create an account, we may collect:

Your name
Email address
Account identifiers
Authentication information
Subscription status
Account preferences

Authentication may be managed through third-party identity providers, including Clerk.

Payment and Billing Information

When you purchase a subscription, payment processing is handled by Stripe.

Information associated with your purchase may include:

Billing name and address
Email address
Subscription plan
Payment status
Transaction history
Payment method type and limited payment method details

Craft Punk does not directly store complete credit card numbers or card security codes.

Stripe processes payment information according to its own privacy policy and applicable security standards.

Usage Information

We may automatically collect information about how you interact with our services, including:

IP address
Browser type
Device information
Pages visited
Application usage
Error reports
Dates and times of access

This information helps us maintain, secure, and improve our services.

Generated Content

Our applications allow users to generate downloadable files, including 3D-printable models and crafting templates.

We may process information you provide to our applications to generate requested content and deliver the service.

We do not claim ownership of your independently created designs or other original content solely because you use our services.

3. How We Use Your Information

We use collected information to:

Create and manage user accounts.
Authenticate users and maintain account security.
Process payments and manage subscriptions.
Provide access to purchased features.
Generate and deliver downloadable files.
Respond to customer support requests.
Communicate important account or service updates.
Detect fraud, abuse, and unauthorized access.
Improve application functionality and performance.
Comply with applicable legal and tax obligations.

We do not sell your personal information to data brokers.

4. Payment Processing

Craft Punk uses Stripe to process subscription payments and manage billing.

When you purchase a subscription, certain information is shared with Stripe as necessary to complete the transaction, prevent fraud, calculate applicable taxes, and maintain billing records.

Stripe may collect and process additional information under its own privacy practices.

You can review Stripe's privacy policy at:

https://stripe.com/privacy

Craft Punk does not control Stripe's independent processing of information.

5. Account Authentication

Craft Punk may use Clerk to provide secure account registration, authentication, and session management.

Clerk may process information such as your email address, authentication credentials, account identifiers, and session information.

You can review Clerk's privacy policy at:

https://clerk.com/privacy

6. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Maintain authenticated sessions.
Remember account preferences.
Support secure payment processing.
Protect against fraud and unauthorized access.
Monitor website and application performance.

Some cookies are essential for the operation of our services.

You can control certain cookies through your browser settings. Disabling essential cookies may prevent portions of the website or application from functioning properly.

If we introduce nonessential advertising or analytics cookies, we will update this policy and provide any notices or choices required by applicable law.

We may share personal information with service providers that help us operate Craft Punk, including:

Payment processors
Authentication providers
Website and application hosting providers
Email delivery services
Security and infrastructure providers

These providers receive information as necessary to perform services on our behalf or as otherwise described in their own privacy notices.

We may also disclose information when required by law, to respond to lawful requests, protect our legal rights, investigate fraud, or protect the security of our users and services.

We do not sell or rent customer email lists or personal information to third-party marketers.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Maintain your account.
Provide subscription services.
Fulfill contractual obligations.
Maintain legally required financial records.
Resolve disputes.
Prevent fraud and abuse.

If you cancel your subscription, certain account and transaction information may be retained as required for legitimate business or legal purposes.

You may request account deletion by contacting us at the email address provided below.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

These safeguards may include secure authentication, encrypted connections, access controls, and third-party payment processing.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request information about how your data is processed.
Withdraw consent where processing is based on consent.

To submit a privacy-related request, contact:

will@craftpunk.xyz

We may need to verify your identity before fulfilling certain requests.

Some information may be retained where necessary to comply with legal obligations or protect legitimate business interests.

11. Children's Privacy

Craft Punk's services are intended for adults and individuals authorized to purchase and use our applications.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Parents or guardians who believe a child has provided personal information may contact us using the information below.

12. International Users

Craft Punk operates from the United States.

If you access our services from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

Privacy protections in those countries may differ from those in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business practices, or legal requirements.

When we make changes, we will update the effective date at the top of this page.

For material changes, we may provide additional notice through our website or by email when appropriate or legally required.

Your continued use of our services after an updated policy takes effect is subject to the updated policy, to the extent permitted by applicable law.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact: